Terms and Conditions
By allowing your items to be collected by Household Treasures you agree to be legally bound by these terms & conditions. Please read carefully. If you have any questions please ASK!
Introduction
These terms & conditions (the Terms) shall govern and be incorporated in every Contract between Household Treasures(the Company) and the seller (the Seller) of an item or group of items (a good/s) on the eBay online sales platform, any other auction platform (each a Site) or any other selling channel. In these Terms, Contract means each individual arrangement for the Company to place a good or goods on the Site on behalf of the Seller, and any purchaser of a good is the Buyer. The Company may require identification evidence from every Seller (one of the following: passport, driving license, utility bill or other photo IDs), before it can act on the Seller's behalf.
Goods
The Company agrees to act as a consignment agent for the Seller. The Company does not buy the good/s from the Seller. The Seller remains solely responsible for any:
- statement the Seller states about or description of a good/s including but not limited to references as to its ownership, origin, date, age, or authenticity; and
- faults or defects in any good/s; and
- any other statements the Seller does or says in relation to the good/s including but not limited to any breach of these Terms.
The Seller must provide the Company with true and accurate information regarding each individual good/s.
The Seller must provide any good/s clean, in full working order, without need of repair. The Seller will be charged any such cleaning/repair costs incurred by The Company
The Seller will be charged all associated costs relating to any goods found with a fault/s in any form that has not been highlighted to the Company.
The Buyer
The Company does not act on behalf of the Buyer. The Company cannot guarantee the existence of, or bids made by, a Buyer or other bidders, and are not responsible for anything they do or say in relation to a good/s, including but not limited to, any breach of the rules of the Site (the Rules). The Seller shall be entitled to place a reasonable reserve price on any good/s. The Company has absolute discretion to refuse any bid, to divide any good/s, to combine any two or more good/s or to withdraw any good/s from sale as permitted by the Rules; and
- the highest bidder reasonably acceptable to the Company shall be the Buyer; and
- subject to the provisions of the Rules if, during the sale of a good/s, the Company considers that a dispute has arisen, or in any other circumstances in which it would be reasonable, the Company may immediately put up the good/s again for sale or, alternatively, it shall be the sole arbitrator in any dispute between bidders and its decision shall be final and binding on all concerned.
The Purchase Price & Commission
In return for the provision of its services, and in addition to any Reserve fee, the Seller authorises the Company to deduct commission of 40% (or less if so specified on the Seller's Transaction form) of the purchase price paid by the Buyer. The Company shall remit the remainder of the purchase price received from the Buyer to the Seller by the 20 of the month following the sale. A dispute with the Site, Buyer or a bank will pause this period. In addition late payment from the Buyer will also pause the period.
Collection of good/s is free of charge apart from collections made within the Congestion Charge area, where the full congestion charge fee will be recharged to the Seller. Any collections outside London or Kent where Household Treasures has commissioned a courier service to collect, the Seller will incur a £19.99 collection charge. Collections taking more than one hour will be classified as a removal service and a reasonable fee will be applied.
Where a Seller cancels instructions for the sale, the Company will charge a handling fee of £10 as a contribution towards its reasonable administrative costs, plus 3% of the agreed selling price
Where any good/s fails to sell, the Company will notify the Seller accordingly. The Seller will make arrangements either:
- for the Company to re-offer the good/s for sale or
- to collect the good/s within 7 days of being so notified; or
- If such arrangements are not made within 7 days of notifying the Seller that their good/s have not sold, the Company shall dispose of the goods or sell them with proceeds minus a charge to cover its reasonable administration costs
The Seller's Obligations
The Seller confirms that:
all information supplied regarding the Seller's identity and each good/s is true and accurate; and
- it is the owner of the good/s, or is authorised to sell the good/s by the true owner, and that it is able to transfer full ownership (risk and reward) of the good/s to the Buyer free from any other claim; and
- The Seller should notify the Company in writing if the business is registered for VAT, giving the VAT registration number.
- In addition to these Terms it will comply with the Rules for each Site, which for the main current site eBay can be accessed on http://pages.ebay.co.uk/help/community. (other sites available upon usage/request)
Personal Data
The Company shall use the personal information supplied regarding the Seller to provide the services as requested by the Supplier under each Contract. The Company will not publish the Seller's personal information on the Site or pass it to any third party unless required to do so by the Rules of the Site, e.g. in the event of dispute, or by law. The Company may from time to time contact the Seller with information about the Company's services but the Seller shall be given an opportunity to opt-out of receiving such information during registration or may subsequently do so at any time.
General
All Contracts to which these Terms apply shall be governed by the laws of the relevant territory within the UK in which the Seller lives and the courts of that territory shall have the exclusive right to deal with any dispute.
The Seller acknowledges that the Company will commence supplying its services to the Seller when a Contract is agreed. As a result the Seller should be aware that it does not have the right to cancel a Contract under the Consumer Protection (Distance Selling) Regulations 2000 or any equivalent legislation.
The Company's rights under each Contract remain in force at all times. If the Company does not enforce any or all of these rights for any period it does not mean that it has given them up.
The Company will compensate the Seller for any loss or damage that the Seller may suffer if it fails to carry out its obligations under each Contract to a reasonable standard or breach any duties imposed on it by law (including if it causes death or personal injury by its negligence) unless that failure is attributed to: (a) the Seller's own fault; (b) a third party unconnected with the Company's provision of services under this Agreement; or (c) events which neither the Company nor its suppliers could have foreseen or forestalled even if they have taken reasonable care. Prior to an auction being concluded the company values each good/s for the purpose of possible compensation shall be the higher of its Start Price and Reserve Price.
After the conclusion of an auction it will be the higher of its Start Price and the highest bona fide bid.
